The luxury closet

About The luxury closet

The Luxury Closet is looking for a highly motivated individual to assist the Customer Service team in the day to day operations of a successful luxury e-commerce company. The job responsibilities include:- Assist the Customer Service team and be the point of contact for customers Provide exceptional support for calls and emails Assist walk-in clients with purchases Assist online clients in purchasing and selling their luxury fashion items Manage the live chat function on the site to assist customers in real time Manage orders and returns of items Maintain a seamless flow of communication with multiple departments Serve as an advocate to engage customers and deliver happiness Requirements Experience in a similar position Impeccable English and Arabic communication skills, both written and verbal Professional personal appearance Attention to detail Ability to prioritise and multi-task Pro-active service delivery attitude, willingness to stretch and do whatever is required with a hands-on approach MS Office expertise: Word and Excel Benefits The Luxury Closet is a company born in Dubai, the heart of luxury in the arabian peninsula, where we are redefining the world of luxury. We seek to challenge the norms, and build a company that inspires the smart modern day luxury consumer. We have learnt to dream big, think far, and do what no one thought possible. The Luxury Closet embodies these ideals, and aims to build an iconic brand and company that will connect luxury connaisseurs, and change the future of luxury shopping. Our mission is to unlock the best luxury closets in the world, and build a seamless and happy experience for sellers. We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 5 Startups in UAE by Forbes Magazine, 100 top companies that are changing the MENA region by World Economic Forum, however, we care less for accolades, than our NPS.

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Company Type: Private

Company Size: 51 - 250

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