Sawdey Solution Services

About Sawdey Solution Services

The Inside and Outside Plant Technician will provide OSP O&M to include, installing, inspecting, splicing, testing, repairing, replacing, upgrading and providing redline documentation for both copper and fiber optic backbone and distribution systems from the vertical frame to the end-user premise equipment in accordance with (IAW) standards, codes and regulations specified in the PWS. Additional Responsibilities Include, but are not Limited To: Accomplish work orders in accordance with work order response times as follows: Incidents shall be resolved within (4) working hours or report to the helpdesk. Requests shall be resolved within (5) working days of report to the helpdesk. Critical Incidents shall be resolved within (4) hours of on-site report (recall capability authorized). Identify, document, and request maintenance actions from the Base Communication Officer (BCO) trouble desk on all outside plant cable deficiencies discovered. Install, modify, replace, maintain, relocate, and remove all telephone instruments, Local Area Network circuits, special circuits, house cable, premise copper and fiber wiring and similar communications equipment via work orders to include support for ONENET or NGEN-R requirements. Conduct site survey for all work orders and submit a report to the COR NLT 15 calendar days from the date of the work order site survey. Install, modify, replace, maintain, relocate, and remove all terminal boards, cross connect boxes, fiber optic couplers, fiber media converters, and communications pedestals, and shall run all cross connects, as approved by the COR via work orders, ensuring that wall are properly grounded, tagged, labeled and/or stenciled. Install and repair all outside cable plant cables/fiber optic cables via work orders. Conduct site survey for all work orders and submit a report to the COR NLT 15 calendar days from the date of the work order site. Shall test all fiber optic cables, multimode and single mode, prior to installation, and upon completion of connections. Monthly monitor and coordinate clearing, cleaning and dewatering of all outside cable plant man-holes and hand-holes in coordination with site public works contractor. Submit a monthly written report to the COR NLT 30 days of inspection. Identify and label items according to standard telecommunications labeling scheme to include underground cable routes, manholes, hand holes, pedestals, and cables. Provide installation, clean up and repair of telecommunications and ONENET racks, cabinets and closets. Conduct survey annually each year in July and provide a written report of findings. Report should be submitted within fifteen (15) days of annual check and all deficiencies shall be corrected within sixty (60) days. All maintenance and repair items shall be restored to original equipment standards of performance, operability, reliability and accuracy. Do not exchange subassemblies, materials or parts among equipment (cannibalize), nor substitute or replace parts or material with a part or material of lesser grade than that provided by the original equipment manufacturer. Provide ISP O&M to include installed telephone systems and associated ancillary equipment. Specifically, the Contractor shall provide inside plant O&M support. Accomplish work orders in accordance with the following work order response times: Incidents shall be resolved within (4) working hours of report to the helpdesk. Requests shall be resolved within (16) working hours of report to the helpdesk. Critical Incidents shall be resolved within (4) hours of on-site report (recall capability authorized). Receive, respond, and resolve all work orders via the NCTS Naples Help Desk computerized terminal solution in accordance with the work order request response times. Coordinate with advanced Level III maintenance support to include local telecommunications company to facilitate all telephone systems maintenance. Report all outages immediately to the BCO Helpdesk and if unable to resolve an outage on the telephone system or related equipment within 30 minutes, the Contractor shall contact the COR and advanced Level III maintenance support to include local telecommunications company for assistance. Operate the telephone maintenance console to install new telephone extensions, perform programming changes on telephone numbers, set/change class of service, and to activate/deactivate special features. Troubleshoot and restore telephone services, system and ancillary equipment outages including services provided by commercial telephone provider. Contractor shall coordinate troubleshooting end-to-end circuit problems, whether operated and maintained by Government, foreign Government or other commercial companies. Maintain the telephone terminations, switch patch panels, switch and cable records and provide a Planned Maintenance System (PMS) report every month. Perform all terminations at the patch panels for installation, relocation, or removal of telephone service or communications circuits transiting the facility upon work order request in accordance with the work order request response times. Serve as a single point of contact for all telephone communications outages in coordination with maintenance control and the BCO help desk. Coordinate with Level III maintenance support contractor in identifying, addressing and resolving preventive and corrective system maintenance issues that require a manufacturer?s expert level of knowledge. Be responsible for proper installation, modification, and removal of all circuits, wiring, and ancillary equipment IAW Telecommunications Service Orders (TSO?s). Respond to all alarm conditions such as Gateway, UPS/Generator system, or other station alarms. Take action to investigate, isolate and clear all alarms on equipment and systems you are responsible for. Be subject to recall after normal working hours to take action on all alarms and system outages they are notified of by the NCTS Naples BCO. Perform all scheduled Preventive Maintenance for systems and ancillary equipment covered under this task order in a complete and thorough manner IAW the equipment specifications, original manufacturer?s instructions, and applicable documents. Communications rooms and storage are left broom-swept clean and free of debris. Assist with proposal development, if necessary. Perform other duties, as assigned. Experience: Minimum five (5) years’ experience in installation and maintenance using telecommunications industry-standards-based cabling distribution systems and must be familiar with and be able to reference current TIA/EIA/One-Net standards. Specific experience is required in the following areas: Project management experience Cable/Fiber/Wire Installations and Design Voice/Data Network Infrastructure Design Reference DoDD 8140.1 Cyberspace Workforce Management and M5239(series) DON Cyberspace IT and Cybersecurity Workforce Management and Qualification, Defense Cyber Workforce Specialty Code 441, Journeyman level of expertise. Personal Computer operations at the Operator level. 3M program (commercial equivalent may be acceptable with prior Government approval) T-1/PRI and VoIP Installations. Minimum one (1) year experience operating and maintaining SL-100 (Automated Telephone Switch equipment). Minimum one (1) year experience operating and maintaining Option 61C (Automated Telephone Switch equipment). Education: Bachelors degree preferred. Certificates, Licenses, Registrations: Personal Computer operations at the Operator Level. DoDD 8140.1 Cyberspace Workforce Management and M5239(series) DON Cyberspace IT and Cybersecurity Workforce Management and Qualification, Defense Cyber Workforce Specialty Code 441, Journeyman level of expertise. Certificate of successful course completion from OEM authorized training facilities for SL-100 and for Option 61C. Other Required Skills & Abilities: Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook. Cable/Fiber/Wire Installations and Design. Voice/Data Network Infrastructure Design. T-1/PRI and VoIP Installations. Security Clearance: Secret security clearance required. US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

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Company Info

Legal Form: Inc

Company Type: Public

Company Size: 51 - 250

Revenue: 25 - 100 million (USD)

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Job Ads found: 40

Job Ads per Month: 2.2

Hiring Locations: 5

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