RedDoorz

About RedDoorz

Key Responsibilities and Accountabilities Manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Required Skills and Competencies Candidate must possess at least Vocational Diploma/Short Course Certificate in any field. At least 1 Year(s) of working experience in the related field is required for this position. Open for fresh grads Required Skill(s): Customer-oriented service Preferably less than 1 year experience specialized in Customer Service or equivalent. Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills Ability to multi-task, prioritize, and manage time effectively. Job Type: Full-time Salary: Php18,000.00 to Php25,000.00 /month Experience: Customer Service: 1 year (Preferred) Customer Service Representative: 1 year (Preferred) Language: Tagalog and English (Preferred)

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Company Info

Legal Form: Ltd

Company Type: Contract

Company Size: 51 - 250

Job Ad Metrics

Job Ads found: 777

Job Ads per Month: 18.1

Hiring Locations: 30

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