Quantrics Enterprises

About Quantrics Enterprises

You will... - Provide outstanding customer service and support by resolving telephone inquiries from customers - Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information - Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us - Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements - Responsible for basic customer and team communication via e-mail, memos, voicemails, etc - Responsible for best-demonstrated practices for productivity enhancements - Other duties as assigned What we’re looking for: - Outstanding spoken English skills are a critical requirement of the role - Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once - Consistently demonstrates the ability to meet or exceed individual goals and objectives - Fresh graduates are welcome to apply! - General PC knowledge - Flexibility to work overtime based on the business need of the department - Candidate must possess at least a High School Diploma, any field Willing to work at San Mateo, Rizal. Call Center Agent Perks - Competitive salary and benefits package - Performance Based incentives and contests - HMO coverage (medical & dental benefits) - Paid vacation and sick leaves - Education Assistance - Abundant Growth and Development Opportunities - Perks (subsidized meals) - Personal Empowerment, Career Development and Global Exposure - Provide outstanding customer service and support by resolving telephone inquiries from customers - Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information - Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us - Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements - Responsible for basic customer and team communication via e-mail, memos, voicemails, etc - Responsible for best-demonstrated practices for productivity enhancements - Other duties as assigned Job Type: Full-time Salary: Php16,800.00 to Php19,000.00 /month Education: Junior High School (Required) Language: English (Required) Benefits: Health Insurance Dental Insurance Life Insurance Paid Leave Paternal / Maternal Leave Transport Allowance Other

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Hiring Locations (10 of 13)

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 51 - 250

Job Ad Metrics

Job Ads found: 677

Job Ads per Month: 15.7

Hiring Locations: 13

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