Instacart

About Instacart

------ OVERVIEW -------- As the Instacart Care Training Coordinator, you will have responsibility for daily LMS Administration and Training implementation activities supporting multiple contact centers around the world. As a key team member you will provide data and recommendations to senior leadership enhancing Instacart Care's ability to exceed learner and corporate needs. ABOUT THE JOB Administer day-to-day technical and operational support for the Learning Management System (LMS) Creating all courses in our LMS sending invitations to key courses, tracking attendance and completion Troubleshoot complex problems within LMS Maintains training records and documentation for compliance and certification programs Assign courses in the LMS and manage on-going updates and maintenance Build and maintain training schedules, records, and reports Liaise with vendor and external stakeholders for system maintenance and compliance Leverage data to evaluate Trainer and Instructional Designer performance Administer day-to-day training project implementation process Develop and track training project timelines and keep the team on schedule Collaborate with business partners to ensure timely training development and implementation Assist in training needs assessments. Participate in key stakeholder conversations to understand learning and training needs Develop and administer training prioritization process Administer Training Evaluation and Continuous Improvement process Collaborate with key stakeholders and teams to proactively identify business needs Assist with driving innovation to transform data into actionable ideas and programs ABOUT YOU We rely on our values to guide our decisions: Solve for the Customer, Every Minute Counts, This is Your Baby, Go Far, Together and Of Course, But Maybe. What does this mean for your role? We are looking for someone who has: Logical thinker with strong command of facts and data Strong written and verbal communication skills Ability to build strong and trusted relationships Ability to handle multiple tasks Well organized self-starter who manages time effectively Strong project management and attention to detail Establishes priorities to meet deadlines in a fast-paced environment Creative problem solver flexibility Strong data management and reporting Excellent LMS (Learning Management System) skills Education- Bachelor's Degree preferred Years of Relevant Experience- 2-4 ABOUT INSTACART Founded in 2012, Instacart is a leader in North American online groceries and one of the fastest-growing companies in e-commerce. Our same-day delivery and pickup services bring everyday essentials and fresh groceries to consumers in the U.S. and Canada in as fast as an hour. We have partnered with more than 300 beloved national, regional and local retailers to deliver from more than 20,000 stores across more than 5,500 cities in North America. We believe that great people are the ingredients for success. We like to think that we are like a potluck—everyone brings something new, different and flavorful to the table. We believe that just as meals are best shared together, success is best shared together. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal: to make grocery shopping effortless for everyone. If this resonates with you, then Instacart just might be the place for you. Welcome home.

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 1001 - 5000

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Job Ads found: 10246

Job Ads per Month: 213.5

Hiring Locations: 931

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