Idemia Singapore

About Idemia Singapore

Ensure customer satisfaction in maintenance and support Maintain IT components and related airport endpoints, including Hardware and Software Troubleshoot, analyse and resolve tickets escalated by on-site Level 1 support Commit to a resolution date, formalize action plan and implement workaround for fault rectification Perform root cause analysis of technical issues Communicate and interface with vendors and customers Generate reports and write documentation, e.g. maintenance guide, operation manual, test procedures and test reports Other duties as assigned Requirements: Degree or Diploma in Computer Science/Computer Engineering/Information Technology related field, or equivalent practical experience At least 5 years of experience with enterprise scale Linux and Windows administration Familiar with PostgreSQL, MySQL, Oracle, and other database servers Hands-On experience of VMware ESXi and vCenter administration (6.0 and above) 3-5 years of experience in an advanced technical support/systems administration role/vendor environment Good experience in monitoring systems (Centreon, Nagvis) Familiarity with SAN storage, NetApp storage and tape library will be added advantage Knowledge in installation, configuration and administration of Network devices (e.g. Cisco Switch, Firewall, Router) will be added advantage Scripting: Windows PowerShell, Unix Scripting will be added advantage May be assigned for 24/7 shift duty (12-hour rotation) About IDEMIA IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. Securing our identity has become mission critical in the world we live in today. By standing for Augmented Identity, an identity that ensures privacy and trust and guarantees secure, authenticated and verifiable transactions, we reinvent the way we think, produce, use and protect one of our greatest assets – our identity – whether for individuals or for objects, whenever and wherever security matters. We provide Augmented Identity for international clients from Financial, Telecom, Identity, Public Security and IoT sectors. With 13,000 employees around the world, IDEMIA serves clients in 180 countries.

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Company Info

Company Type: Private

Company Size: 5001 - 10000

Revenue: 2 - 5 billion (USD)

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