Creative Leadership Solutions

About Creative Leadership Solutions

Key Performance Areas Project Coordination: Onboard new clients by receiving signed off documentaion from sales and verifying information. Initiate project with Installation Team Manager, plan resources and timelines. Communicate with internal and external stakeholders. Coordinate order fullfilment of new projects. Update project related documentation on an ongoing basis. Evaluate projects to ensure requirements are met and within scope. Manage service cancellation process. Product Maturity: Contribute to Product Lifecycle Management by integrating people, data, processes and business systems. Continuously improve product processes to ensure product maturity. Billing Administration: Update billing documentation for projects. Provide monthly data import files. Update the Setup Worksheet on a weekly basis. Requirements Minimum Education: Tersiary diploma, preferably IT- or project management related. Required nature of experience: Project co-ordination in an IT environment. Client and supplier liaison. Billing management. Document writing. Skills and Knowledge: ISP and MSP products. Microsoft Project or similar project management software. Project Management Software (ie Microsoft) Attention to detail.

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