Clarivate Analytics

About Clarivate Analytics

Clarivate Analytics is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We deliver critical data, information, workflow solutions, and deep domain expertise to innovators worldwide. Our solutions cover the entire lifecycle of innovation: scientific and academic research; patent analytics and regulatory standards; pharmaceutical and biotech intelligence; trademark, domain and brand protection. Our portfolio consists of some of the world’s most trusted brands, including Web of Science, Derwent, CompuMark, Cortellis, MarkMonitor, and Techstreet. We employ more than 4,300 colleagues in 43 countries. Clarivate Analytics is a public company. We are listed on the New York Stock Exchange under the tickers NYSE:CCC; CCC.WS. At Clarivate, we believe human ingenuity can transform the world and improve our future. That’s why we harness our global reach, curate our content, and invest in best-in-class technology and people. Join the team that is improving the way the world creates, protects, and advances innovation. Job Title: Solutions Consultant Department: Customer Success Business: Sciences Reports To: Manager, Solutions Scientist Location: London Travel: up to 40% Our life sciences knowledge and information are essential for companies to discover new therapies and get them to market faster, for researchers to find relevant papers and know what’s newly published in their subject, and for businesses to optimize their intellectual property and find competitive intelligence. Main Purpose for a job: We are looking for a Solution Consultant with a strong background in pharmaceutical and/or medical device regulatory procedures and requirements, who will be primarily responsible for pre-sales support of our Regulatory Intelligence Solutions (a mix of product and services), including relevant Application Programming Interfaces (APIs) and other related products and consulting services within the Sciences portfolio. Primary job responsibilities include technical and scientific demonstrations to customers (pharmaceutical, medical device, biotech, academics), customer support, customer visits, occasional post-sales training and presentations at scientific and industry meetings. The Solutions Consultant is to be motivated and articulate individual who can quickly learn and demonstrate various software tools with a high level of scientific and technical expertise. The position demands a great level of flexibility and “on-the-fly” thinking in order to articulate the value of our regulatory solutions to professionals and academics of diverse backgrounds. It is also expected that this individual will be able to identify opportunities for selling a solution to a customer. A solution is defined as a mix of product and service delivered together to meet a customer’s requirements or as a product or services project delivered on its own. The Solution Consultant will have the ability to demonstrate fluid reasoning skills by applying the most relevant scientific and technical knowledge at any level of drug discovery, product development, safety assessment, worldwide regulatory requirements and guidelines and commercialization. Role responsibilities: Pre-sales Support Support sales (Account Managers) by articulating the benefits of the Life Science products to customers with a particular focus on Cortellis Regulatory Intelligence Participate in pre-sales activities including:gathering and responding to technical questions, product presentations and sharing of best practices Support the sales cycle for the product portfolio of Life Sciences Involve regulatory consulting services if an opportunity is identified Understand how to tailor presentations to economic, technical and user buyers Identify opportunities and work closely with the account teams in order to drive new business Proactively initiate, design and deliver workshops and events for customers and prospects Provide onsite and web-based demonstrations, training and workshops in support of sales activities to clients Contribute to the development and enhancement of training and sales support materials and strategies Work closely with the retention team to handover pre-sales knowledge of customer to post-sales support in order to maintain and further develop client satisfaction and retention Participate in multi-client technical conferences and trade shows Provide feedback to product management and sales on clients’ use of products, and additional service needs Use SalesForce.com as an activity planning tool and to capture all client related activity Offer strong customer service skills as demonstrated by ability to anticipate and meet customer needs and build relationships Keep on top of regional trends, customer pain points and hot topics to feed back to proposition and professional services teams to enable sales conversations to be tailored to the market. Knowledge, Skills, and Abilities Required: Strong background and depth of knowledge in either drug or medical device regulatory procedures and processes Expert knowledge and understanding of drug development / medical device lifecycle Hands on experience bringing a drug/medical device to market in the United States and Europe, additional regions (e.g. APAC, LATAM, etc.) a plus Excellent oral and written communication and presentational skills General computer aptitude and quick software learning skills is an absolute must Candidate should be an efficient multi-tasker, as he/she will be working in a very high-pace, dynamic environment Ability to gain and retain customer confidence and respect Good time management skills to plan and prioritize workload and demands Ability to work with remote cross-functional and cross-cultural teams Builds strong relationships internally and externally with core stakeholders Customer focused and an active listener Consistently delivers on commitments Qualifications and languages: Bachelor’s of Science in Business, Biology, Chemistry or related fields 4-7 years of experience working in pharmaceutical/medical device Regulatory Affairs Experience with Cortellis Regulatory Intelligence and/or other similar products/competitors a plus Additional language skills is a plus Clarivate Analytics employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work. Clarivate Analytics values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.

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Company Info

Legal Form: Limited

Company Type: Public

Company Size: 5001 - 10000

Revenue: 2 - 5 billion (USD)

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Job Ads found: 4959

Job Ads per Month: 103.3

Hiring Locations: 32

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