Company
| Headquarters | Chicago, United States |
| Website | https://alterdomus.com |
For our IT Department in Luxembourg, we are currently looking for a Junior Applications Support Engineer. We offer a young, dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career. JOB DESCRIPTION: As a Junior Application Support Engineer, you will: Analyse and resolve issues, perform monitoring, tuning and optimization of in-house IT applications as well as third party software while ensuring maximum availability and service to customers; Organize automated deployment and troubleshooting of various client applications; Under minimal supervision, perform various duties required for the daily support of all assigned production applications and supporting systems; Logically work through problems to determine their cause and how they can be resolved within incident report; Exchange with business, either over the telephone or by email, to help them about issues or requests and to solicit feedbacks to assess whether their requirements are met; Provide second line support and expertise / training to the first line support; Avoid issues repetition and organize handovers to 1st and 2nd Level support external teams, by writing knowledge articles and procedures. YOUR PROFILE: Should have at least 2 years of experience in IT Application Support; Experience supporting Microsoft technologies would be considered an asset (MSSQL, IIS, …); Experience in SAP; SuccesFactor, Concur, SalesForce would be considered an asset; Excellent written and oral communication skills with ability to communicate effectively with both technical and non-technical people; Fluent English; You have a customer oriented attitude; Strong problem solving skills both analytical and logical thinking; You have strong collaboration skills with the ability to work well independently as well as in a team dynamic across multiple functional organizations; Experience in and knowledge of the financial business is an advantage.
| Country | City | Job Ads |
|---|---|---|
| Luxembourg | Luxembourg | 1508 |
| India | Hyderabad | 1204 |
| Ireland | Cork | 1119 |
| Lithuania | Vilnius | 1076 |
| United Kingdom | London | 745 |
| United States | Chicago | 565 |
| Philippines | Taguig | 408 |
| Singapore | Singapore | 324 |
| France | Paris | 310 |
| Ireland | Dublin | 295 |
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Company Type: Private
Company Size: 1001 - 5000
Job Ads found: 10722
Job Ads per Month: 218.8
Hiring Locations: 87
| Date of first job ad | 02.11.2018, 10:25 |
| Date of last job ad | 19.05.2026, 07:44 |
| Date merged | 20.05.2026, 07:09 |
| Date created | 02.11.2018, 10:25 |